printer cartridges, inkjet cartridges, refilling

1. PRINTERA is responsible for the quality of the goods (hereinafter referred to as the cartridges) being sold and guarantees the best possible print quality for the printer system for which they were designed.

2. PRINTERA's warranty obligations are valid until 90 percent of the colour (powder/ink) is used, but not later than 2 (two) years from the date of purchase of a colour toner powder cartridge and not later than 6 (six) months from the date of purchase of an ink cartridge.

3. The PRINTERA’s warranty covers refilled and refurbished laser printer cartridges are valid unless the special PRINTERA warranty label is damaged. 

4. PRINTERA is responsible for the quality of the colour toner powder in laser cartridges only. It means that if other parts of the cartridge (drum, magnetic roller) appear to be defective and need replacement in the course of servicing, PRINTERA has the right to charge the additional cost of replacement. In such case, the  customer’s consent given over the telephone is deemed sufficient.

5. PRINTERA guarantees that a cartridge for a laser/ink printer, a photocopier or a multifunctional device refilled by or purchased from the company will let you make at least the number of copies provided for in the technical specification of the manufacturer. 

6. If a cartridge sold by PRINTERA fails to ensure high-quality operation of the device, PRINTERA undertakes to replace the defective cartridge free of charge.

7. If a device breakdown occurs due to the fault of a cartridge purchased from PRINTERA, the company undertakes to repair the device at its own expense and refund the cost of the cartridge.

8. PRINTERA warranty does not cover any expenses on warranty or non-warranty repairs of the device, if the repairs were performed by another organization without prior written notice to PRINTERA.

9. The defective product must be returned together with the document proving its purchase.

10. The warranty does not cover cartridges that were used for other than the specified purposes.